Leading effectively requires managing conflict in the workplace. Many of us are uncomfortable with conflict. Women often need to find an authentic way to manage conflict that they can exercise in the organization as “direct” or “assertive” conflict management often does not work for them. In this highly experiential workshop participants:
- Work through a current situation where they need to have a difficult conversation
- Do a self-assessment of where they get stuck in terms of managing conflict
- Learn the five paradigm shifts that are required to effectively manage conflict
- Practice a seven step process and practice their difficult conversation with a peer
- Create an action plan and acounntability to have the difficult conversation